Today, I thought I´d e-interview my kids with the help of the parents for the course “Young Diplomats” (Ages 5-7) on the best way to use the telephone.
Though my “young diplomats” are pretty good with some phone manners, they need to be reminded again and again. Since the best to learn something is to teach it by fun, I thought it would be fun to help your children master their telephone skills by having them tell you what they should do (please do not read them the answers below). This is a little more like just quizzing them rather than “teaching” them.
- When you call someone (i.e. a friend for a play date ) and they say “hello”, what is the first thing you will say?
- What should you say if the person on the other line wants to talk to your mum or someone else and what should you say if you need to put the phone down and ask your mum/dad a question?
- What happens if you are home alone and someone calls? What if you don´t have caller ID and you answer the phone?
- Do you ever tell a person on the other line that you are home alone, your mum isn´t at home or with a babysitter?
- Is it polite to yell across the house for mum/dad when the phone is for them? What should you do?
ANSWERS:
- “Hi, this is (name……), may I please speak to (name of kid…)
- “One moment please”
- “I should check the caller ID to make sure it´s mum or someone I know very well like my parents or teacher before answering”. “She can´t talk right now, may I take a message?” or “Bye and hang up”.
- NEVER!
- No. I should go and find mum/dad but I´ll talk to the person while I´m looking for you
I hope parents, you get the idea behind this…..
