The Rise of the Service Industry – Soft Skills in Hospitality Industry

Disney spends a lot of money on training their employees, including the street sweepers  because they realize how crucial it is to have a functional team from bottom to the top.  When [...]

How to Wear Your Protocol “Uniform”

My first introduction to the world of protocol was in the 1990s, and back in those days (I can’t believe I’m saying this), everything seemed to be a bit more formal and more [...]

Relationships – The Lifeblood of Business

As a Lifestyle and Etiquette Consultant, I meet people of all natures from all over the globe. Whether in Business, Diplomacy, any Social Settings or Youth, life has taught me one thing: Building [...]

Introducing Train the Trainer

Introducing Train the Trainer – Spot this beautiful woodpecker, chipping away a little bit at a time… Sometimes I feel like this bird working hard, but making little to no progress. [...]

Mentee/Mentorship Relationship-Experience

My Mentorship Experience I have been often asked to share my mentorship experiences with Educational Institutions around the world. Especially during the past two years, I have had the good [...]

The ALARMING Impact of POOR HR POLICIES on Companies/Employees

As a leader, manager or supervisor of an organisation, you are responsible to create an environment at the workplace that enables people to thrive. What people underestimate is that Human [...]

Office Etiquette – Don’t be the Office Pain!

While working in an office, it is essential that you follow the Basic Office Etiquette. It is important for employees to maintain a professional atmosphere at the office, after all, this does not [...]

A Day in the Life of a working Woman

As a mother to two boys, I began building my business when traveling around the globe with my family. My lifestyle was hindering my full presence at work as an employee. However, I became serious [...]

Being Clever Is Not Enough – IQ/EQ/LQ

Good, successful leaders generally develop different kinds of intelligence. There is IQ of course, the intelligence quotient EQ, quotient related to emotional intelligence What Jack Ma (Founder [...]

How to Avoid Recruiting Toxic Employees – A Cost you’ll Regret

Having toxic employees in your office can really affect our business. A manager is only as good as their team. Without the team, working like a well-oiled machine to turn out the ROI, a business [...]